Terms and Conditions

Terms and Conditions

Effective Date: 1 DECEMBER 2024 
Welcome to Vedsaa By accessing or using our website (https://vedsaa.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you disagree with any part of these terms, please refrain from using our website or services.

1. General Terms

  • All prices listed on the Vedsaa website are in Indian Rupees (INR).
  • The products and services offered on Vedsaa are intended for personal use only. Reselling our products without permission is prohibited.
  • Vedsaa reserves the right to refuse service, cancel orders, or limit quantities at its discretion.

2. Return & Replacement Policy

  • Returns are accepted only in the following cases:
    • If the wrong product is delivered.
    • If the product is completely damaged.
  • The product must be returned within 15 days of delivery, and it should be unused, undamaged, and in its original packaging.
  • Combo kits or individual products from combo kits cannot be returned or canceled.
  • Returns are accepted only for purchases made directly from the Vedsaa website (https://vedsaa.com/). Purchases from third-party websites or stores are not eligible for returns.
  • To initiate a return, fill out the Returns Form in the 'My Account' section or contact us at support@vedsaa.com.
  • Each product can only be replaced once.

3. Refund Policy

  • Refunds will be credited within 7-10 working days for prepaid orders and within 15 days for approved returns.
  • Refunds for prepaid orders will be credited back to the original payment method.
  • For Cash on Delivery (COD) orders, refunds will be credited via NEFT, UPI transfer, or cheque. COD fees and shipping charges are non-refundable.
  • Refunds for e-wallet payments will be credited within 24 hours.

4. Shipping & Delivery Policy

  • Products are shipped within 7-10 business days, depending on your location.
  • Orders below ₹599 are subject to a ₹49 shipping fee. An additional ₹50 COD fee applies for COD orders.
  • Orders can be tracked via the tracking number provided through email or SMS after dispatch.

5. Order Cancellation Policy

  • Orders can be canceled within 4 hours of placement by contacting us at support@vedsaa.com.
  • Cancellation is not allowed once the order is shipped.
  • In cases of cancellation by Vedsaa due to stock issues or incorrect details, a full refund will be credited within 7 business days.

6. Privacy Policy

Your privacy is important to us. By using our website, you consent to the practices outlined in our Privacy Policy (available here).

7. Product Use & Limitations

  • Vedsaa products are for personal use only.
  • Maximum purchase limits may apply for certain products. If limits are exceeded, future purchases for the same product may be restricted for up to two weeks.

8. Liability Disclaimer

Vedsaa is not responsible for:

  • Minor color differences due to screen settings.
  • Products damaged due to misuse or overuse by the customer.
  • In no event shall Vedsaa be liable for indirect or consequential damages arising from the use of its products or services.

For any queries, please contact us at:
Email: support@vedsaa.com
Website: www.vedsaa.com